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PAEC Help Desk
Staff Help Center
Focus Basics

Focus Basics

New Student Search
Focus Portal Basics
Student Search and View for Non-Teacher Users
Built-In Reports
Advanced Reports

Phone: (850) 257-7426

Email: StudentDataServices@paec.org

Support Hours: 8AM-5PM Eastern Weekdays

After Hours Emergencies: 911@focusschoolsoftware.zendesk.com

Available for emergencies only. This includes:

Production is down

SSO is down and no one is able to login

Training site is down and training is being held that day or early the following morning

Oops messages for all users impacting use of the system

Training and Website materials provided by PAEC Student Data Services are strictly for the internal use of participating districts, including their administrators, staff, teachers, students, and parents. These materials cannot be reprinted, duplicated, sold, or distributed to anyone outside the participating school or school district without the express written consent of PAEC.

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